The Consumer Action Law Centre (CALC) engaged the Beyond Behaviour Change research team to interview householders who have been disconnected from their energy supply.
From these interviews, the researchers aimed to develop case studies describing householders’ experiences, and quantifying the direct and indirect costs associated with disconnections.
There has been a dramatic increase in the numbers of Victorians who are at high risk of disconnection from their energy supply, or who have already been disconnected, because of an incapacity to pay. This trend is underpinned by rising energy prices, which are out of step with the lower rate of increase in government welfare payments. The Victorian Energy Minister commissioned a review of disconnections, and the case studies BBC produced formed part of CALC’s submission to that review.
Key People
Lead researchers
Acknowledgement of Country
RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business.
RMIT Centre for Urban Research
124 La Trobe St,
Building 8, Level 10
Melbourne City campus
Phone: +61 3 9925 2272
ABN 49 781 030 034
CRICOS provider number: 00122A
RTO Code: 3046
Open Universities Australia